When things go wrong: dealing with quality and behavioural issues in pathology practice

Hosted by the Continuing Professional Development (CPD) Office in the Department of Laboratory Medicine and Pathobiology, University of Toronto, and the Ontario Association of Pathologists

Medical errors are inevitable, multifactorial, and complex. Multiple parties participate in the process of addressing their consequences. Often such steps are discussed in private. This will be a unique event giving you an unfiltered, honest tour behind these curtains.

We invite you to join our discussions and hear from key voices in this area, including a special opportunity to hear from Dr. Barry Sawka who is open to share his personal experience.

Agenda

12:00 - 12:30 pm Surviving a Practice Review – My Thoughts
Dr. Barry Sawka, Stratford General Hospital

12:30 - 1:15 pm Communication and collaboration: Medical-legal implications in the lab
Drs. Eileen Bridges and Liisa Honey, CMPA

1:15 - 1:30 pm Q&A followed by a 10 min break

1:40 - 2:25 pm Unprofessional Behaviour and Inaccurate Diagnoses – the Role of the Hospital Chief and MAC Chair
Dr. Simon Raphael, North York General Hospital

2:25 - 3:00 pm The CPSO Complaints Process
Senior Counsel Carolyn Silver and Dr. Dave Finkelstein (Director of Complaints and Medical Advisor)

3:00 - 3:40 pm The Role of External Consultant in Interpretative Quality Reviews​
Dr. John Srigley, Trillium Health Partners
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3:40 - 4:00 pm Q&A and close