Student assistance

You are not alone.  

If you are in need of support, or are experiencing a crisis, there are many sources of help at U of T. 

CALL 911 if at immediate risk. 

You can talk to someone right now: Student Life has information on Support when you feel distressed

Campus police (U of T St George Campus): 416-978-2222 

My Student Support Program: provides real-time and/or appointment-based confidential, 24-hour support for any school, health, or general life concern at no cost to you. 

For Residents and Clinical Fellows, Post MD Education has wellness resources 

Your first stop finding mental health services

The Student Mental Health web portal has a robust search and filter function that allows you to match your needs with the many types of supports available through the University and its community partners.

This initiative is aimed at supporting the Report of, and Administrative Response to, the Presidential and Provostial Task Force on Student Mental Health, specifically around developing improved wayfinding for mental health programs and services.

Not sure where to start? Access Navi: your tool for finding mental health resources  

Navi is a Student Mental Health Virtual Agent to help you navigate mental health supports at the University of Toronto.  

It is an anonymous wayfinding tool that is available 24/7. 

Grad Minds: peer support initiative

Providing graduate students with an opportunity to connect with a peer with shared experiences who can listen with understanding and help navigate mental health resources.

Sources of support

24-hour emergency counselling services

service what they do contact
Good2Talk Student Helpline Professional counseling, information and referrals helpline for mental health, addictions and student’s well-being.  1-866-925-5454 
My SSP for International Students Culturally-competent mental health and counselling services in 146 languages for international student use. 

1-844-451-9700  

001-416-380-6578 

Women's support network of York region Crisis-line for women experiencing a crisis, particularly related to human trafficking or sexual assault.

1-800-263-6734

Assaulted Women's Helpline 

A 24-hour telephone and TTY (Text Telephone) crisis line to all women who have experienced abuse. 

416-863-0511 (TTY)  

416-364-8762

Anishnawbe Health Toronto Mental Health Crisis Line

Improves health and well-being with Anishnawbe Health Toronto traditional healers, Elders and medicine people, and other health professionals. 

416-360-0486 (24/7) 

416-920-2605 (business hours only) 

24.7 Crisis Support Peel Dufferin Community crisis service offering supports to adults 16 and older experiencing a mental health or addictions crisis; individuals having difficulties coping; and family, caregivers, and friends needing support. 

905-278-9036  

1-888-811-2222 in Caledon and Dufferin 

Toronto Rape Crisis Centre A grassroots, women and non-binary run collective working towards a violence-free world by providing anti-oppressive, feminist peer support to survivors of sexual violence through support, education and activism. 

416-597-8808 

Distress Centres

Provides crisis and emotional support and suicide prevention/intervention/postvention services to individuals in our community. 

416-408-4357 

Gerstein Centre Crisis Line Provides mental health crisis support, strategies for addressing immediate problems and connections to services offering ongoing support. 

416-929-5200 

Spectra Helpline

Spectra Helpline is a 24/7 Helpline providing confidential crisis and suicide intervention and emotional support. Text and chat options are also available. Multi-lingual helplines are available Monday to Friday, 10:00 a.m. to 10:00 p.m. in eight languages (Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi, and Urdu.) 

905-459-7777 

Barbara Schilfer Clinic

Provides free counselling, legal assistance, and interpretation services to women survivors of violence. 

416-323-9149 

 

24-hour emergency sexual assault medical services

service address contact
Women’s College Hospital – Mobile Team 76 Grenville Street, Main Floor, Toronto, Acute Ambulatory Care Unit, Room 1256  416-323-6040 

Mount Sinai Hospital

600 University Ave, Toronto, ON M5G 1X5 

416-596-4200 

Toronto General Hospital

200 Elizabeth Street, Toronto, ON M5G 2C4 

416-340-3111 

Toronto Western Hospital

399 Bathurst St, Toronto, ON M5T 2S8 

416-603-2581 

The Michael Garron Hospital (Formerly TEGH)

825 Coxwell Ave, Toronto, ON M4C 3E7 

416-461-8272 

St. Michael’s Hospital

30 Bond St, Toronto, ON M5B 1W8 

416-360-4000 

St. Joseph’s Health Care Centre

30 The Queensway, Toronto, ON M6R 1B5 

416-530-6000 

Sunnybrook Health Sciences Centre

2075 Bayview Ave, Toronto, ON M4N 3M5 

416-480-6100 

Scarborough Grace Hospital

3030 Birchmount Road, Scarborough ON 

416-495-2555 

 

Non-emergency health and wellness resources

service what they do contact hours available
U of T Health and Wellness Centre

Confidential mental health and physical health services provided by an interdisciplinary team of health professionals. 

416-978-8030 

9am - 5pm 

ConnexOntario Helpline

Support and treatment services for people experiencing problems with gambling, drugs, alcohol and/or mental health. 

1-866-531-2600 

24/7 

LGBTQ Youthline

Confidential, non-judgmental and informed LGBTTQQ2SI peer support. 

1-800-268-9688 

4pm - 9.30pm (closed Saturday) 

 

Housing distress and women's shelters

Service what they do contact hours available
Community Housing Housing emergency support from StudentLife.  416-978-8045 ext. 0 

9am - 5pm 

Campus Police If you do not have a place to stay for the night, and it is after hours, Campus Police can help you.  416-978-2323  24/7
Community Safety Office We offer short-term support and assistance to students, staff, and faculty who have experienced personal safety concerns at work or personal such as violence, bullying and stalking. If you are fleeing a situation, we can help.  416-978-1485  9am - 5pm 
Gerstein Crisis Centre To access short term emergency housing (men and women).

416-604-2337 

24-hour crisis line 416-929-5200 

24/7

Anduhyaun Emergency Women’s Shelter

Anduhyaun Shelter is a Violence against Women (VAW) Emergency Shelter servicing Aboriginal and Non-Aboriginal women with or without children fleeing violence. 

416-920-1492 

24/7

North York Women’s Shelter

Emergency Shelter is available to women and trans folks experiencing violence. 

416-635-9630 

24/7

Ernestine’s Women’s Shelter

Support and shelter for women and children. 

416-746-3701 

24/7
Nellies Support and shelter for women and children.

416-461-8903 

24/7
Interval House Support and shelter for women and children.

416-924-1491 

24/7
Redwood Shelter Support and shelter for women and children.

416-533-8538 

24/7
Central Family Intake

If you or a family, you know requires shelter call Central Family Intake which is the clearinghouse for family shelter beds in Toronto. They will know if there are openings will contact shelter organizations on your behalf. 

416-397-5637 or 1-877-338-3398 

24/7

 

Non-emergency support services for victims at U of T and wider

service what they do contact
U of T Sexual Violence Prevention & Support Centre For all U of T services, programs and resources related to sexual violence, sexual assault and sexual harassment.

416-978-2266 

U of T Health and Wellness Centre

Confidential mental health and physical health services provided by an interdisciplinary team of health professionals. 

416-978-8030 

Community Safety Office

We offer short-term support and assistance to students, staff, and faculty who have experienced personal safety concerns at work or personal such as violence, bullying and stalking.  

416-978-1485 

Anti-Racism & Cultural Diversity Office

Provides assistance and manages confidential concerns and complaints of discrimination and/or harassment based on race, ancestry, place of origin, colour, ethnic origin, citizenship and/or creed. 

416-978-1259 

Family Care Office

Provides confidential guidance, resources, referrals, educational programming and advocacy for the University of Toronto community and their families. 

416-978-0951 

Graduate Conflict Resolution Centre (CRC)  Supports the University of Toronto graduate community in taking steps to prevent, manage or resolve conflict.  416-978-8920 
Indigenous Student Services  First Nations House provides culturally relevant services to Indigenous students in support of academic success, personal growth and leadership development.  416-978-1893 
Sexual & Gender Diversity Office

Develops partnerships to build supportive learning and working communities at the University of Toronto by working towards equity and challenging discrimination. 

416-946-5624 

Ontario Government resources

Various services available from the Government of Ontario including victim support, family support, domestic violence and more. 

416-314-2447 

Women's College Hospital

The clinic is located on the first floor in the Acute Ambulatory Care Unit, Room 1256. 

416-323-6040 

 

Legal services

service what they do contact
University of Toronto Downtown Legal Services For pro-bono legal advice in Criminal law, Family law, Refugee law, Tenant Housing and University Affairs  416 978-6447 
Ontario Women’s Justice Network The Ontario Women’s Justice Network (OWJN) is METRAC’s legal information website. OWJN tries to help survivors of violence and their supporters better understand legal rights in Ontario.  416-392-3135