How to get help
Below are some resources available to you in times of need if you are a member of our faculty or staff.
See also our Wellness resources for more access to support and our wellness tips.
For faculty and staff looking to support graduate students
Mental Health and Wellbeing Resources for Faculty and Staff (PDF) from Graduate and Life Sciences, highlights resources available to you and your students.
The Health and Wellness On-Location Counselling Referral Form (PDF) is how you can to refer our graduate students to the counselling services offered by Health and Wellness.
Resources for faculty and staff
Campus police (U of T St George Campus): 416-978-2222
24-hour emergency counselling services
| Service | What they do | Contact |
|---|---|---|
| Women's support network of York region | Crisis-line for women experiencing a crisis, particularly related to human trafficking or sexual assault. | 1-800-263-6734 |
| Assaulted Women's Helpline | A 24-hour telephone and TTY (Text Telephone) crisis line to all women who have experienced abuse. |
416-863-0511 (TTY) 416-364-8762 |
| Anishnawbe Health Toronto Mental Health Crisis Line | Improves health and well-being with Anishnawbe Health Toronto traditional healers, Elders and medicine people, and other health professionals. |
416-360-0486 (24/7) 416-920-2605 (business hours only) |
| 24.7 Crisis Support Peel Dufferin | Community crisis service offering supports to adults 16 and older experiencing a mental health or addictions crisis; individuals having difficulties coping; and family, caregivers, and friends needing support. |
905-278-9036 1-888-811-2222 in Caledon and Dufferin |
| Toronto Rape Crisis Centre | A grassroots, women and non-binary run collective working towards a violence-free world by providing anti-oppressive, feminist peer support to survivors of sexual violence through support, education and activism. | 416-597-8808 |
| Distress Centres | Provides crisis and emotional support and suicide prevention/intervention/postvention services to individuals in our community. | 416-408-4357 |
| Gerstein Centre Crisis Line | Provides mental health crisis support, strategies for addressing immediate problems and connections to services offering ongoing support. | 416-929-5200 |
| Spectra Helpline | Spectra Helpline is a 24/7 Helpline providing confidential crisis and suicide intervention and emotional support. Text and chat options are also available. Multi-lingual helplines are available Monday to Friday, 10:00 a.m. to 10:00 p.m. in eight languages (Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi, and Urdu.) | 905-459-7777 |
| Barbara Schilfer Clinic | Provides free counselling, legal assistance, and interpretation services to women survivors of violence. | 416-323-9149 |
24-hour emergency sexual assault medical services
| service | address | contact |
|---|---|---|
| Women’s College Hospital – Mobile Team | 76 Grenville Street, Main Floor, Toronto, Acute Ambulatory Care Unit, Room 1256 | 416-323-6040 |
| Mount Sinai Hospital | 600 University Ave, Toronto, ON M5G 1X5 | 416-596-4200 |
| Toronto General Hospital | 200 Elizabeth Street, Toronto, ON M5G 2C4 | 416-340-3111 |
| Toronto Western Hospital | 399 Bathurst St, Toronto, ON M5T 2S8 | 416-603-2581 |
| The Michael Garron Hospital (Formerly TEGH) | 825 Coxwell Ave, Toronto, ON M4C 3E7 | 416-461-8272 |
| St. Michael’s Hospital | 30 Bond St, Toronto, ON M5B 1W8 | 416-360-4000 |
| St. Joseph’s Health Care Centre | 30 The Queensway, Toronto, ON M6R 1B5 | 416-530-6000 |
| Sunnybrook Health Sciences Centre | 2075 Bayview Ave, Toronto, ON M4N 3M5 | 416-480-6100 |
| Scarborough Grace Hospital | 3030 Birchmount Road, Scarborough ON | 416-495-2555 |
Non-emergency health and wellness resources
| Service | what they do | contact | hours available |
|---|---|---|---|
| U of T Health and Wellness Centre | Confidential mental health and physical health services provided by an interdisciplinary team of health professionals. | 416-978-8030 | 9am - 5pm |
| ConnexOntario Helpline | Support and treatment services for people experiencing problems with gambling, drugs, alcohol and/or mental health. | 1-866-531-2600 | 24/7 |
| LGBTQ Youthline | Confidential, non-judgmental and informed LGBTTQQ2SI peer support. | 1-800-268-9688 | 4pm - 9.30pm (closed Saturday) |
Housing distress and women's shelters
| service | what they do | contact | hours available |
|---|---|---|---|
| Community Safety Office | We offer short-term support and assistance to students, staff, and faculty who have experienced personal safety concerns at work or personal such as violence, bullying and stalking. If you are fleeing a situation, we can help. | 416-978-1485 |
9am - 5pm |
| Gerstein Crisis Centre | To access short term emergency housing (men and women) |
416-604-2337 24-hour crisis line 416-929-5200 |
24/7 |
| Anduhyaun Emergency Women’s Shelter | Anduhyaun Shelter is a Violence against Women (VAW) Emergency Shelter servicing Aboriginal and Non-Aboriginal women with or without children fleeing violence. | 416-920-1492 | 24/7 |
| North York Women’s Shelter | Emergency Shelter is available to women and trans folks experiencing violence. | 416-635-9630 | 24/7 |
| Ernestine’s Women’s Shelter | Support and shelter for women and children. | 416-746-3701 | 24/7 |
| Nellies | Support and shelter for women and children. | 416-461-8903 | 24/7 |
| Interval House | Support and shelter for women and children. | 416-924-1491 | 24/7 |
| Redwood Shelter | Support and shelter for women and children. | 416-533-8538 | 24/7 |
| Central Family Intake | If you or a family, you know requires shelter call Central Family Intake which is the clearinghouse for family shelter beds in Toronto. They will know if there are openings will contact shelter organizations on your behalf. | 416-397-5637 or 1-877-338-3398 | 24/7 |
Non-emergency support services for victims at U of T and wider
| service | what they do | contact |
|---|---|---|
| U of T Sexual Violence Prevention & Support Centre | For all U of T services, programs and resources related to sexual violence, sexual assault and sexual harassment. | 416-978-2266 |
| U of T Health and Wellness Centre | Confidential mental health and physical health services provided by an interdisciplinary team of health professionals. | 416-978-8030 |
| Community Safety Office | We offer short-term support and assistance to students, staff, and faculty who have experienced personal safety concerns at work or personal such as violence, bullying and stalking. | 416-978-1485 |
| Anti-Racism & Cultural Diversity Office | Provides assistance and manages confidential concerns and complaints of discrimination and/or harassment based on race, ancestry, place of origin, colour, ethnic origin, citizenship and/or creed. | 416-978-1259 |
| Family Care Office | Provides confidential guidance, resources, referrals, educational programming and advocacy for the University of Toronto community and their families. | 416-978-0951 |
| Sexual & Gender Diversity Office | Develops partnerships to build supportive learning and working communities at the University of Toronto by working towards equity and challenging discrimination. | 416-946-5624 |
| Ontario Government resources | Various services available from the Government of Ontario including victim support, family support, domestic violence and more. | 416-314-2447 |
| Women's College Hospital | The clinic is located on the first floor in the Acute Ambulatory Care Unit, Room 1256. | 416-323-6040 |
Legal services
| service | what they do | contact |
|---|---|---|
| University of Toronto Downtown Legal Services | For pro-bono legal advice in Criminal law, Family law, Refugee law, Tenant Housing and University Affairs. | 416 978-6447 |
| Ontario Women’s Justice Network | The Ontario Women’s Justice Network (OWJN) is METRAC’s legal information website. OWJN tries to help survivors of violence and their supporters better understand legal rights in Ontario. | 416-392-3135 |