How to get help

Below are some resources available to you in times of need if you are a member of our faculty or staff. 

See also our Wellness resources for more access to support and our wellness tips. 

Resources for faculty and staff 

Campus police (U of T St George Campus): 416-978-2222 

24-hour emergency counselling services

Service What they do Contact
Women's support network of York region  Crisis-line for women experiencing a crisis, particularly related to human trafficking or sexual assault. 1-800-263-6734
Assaulted Women's Helpline  A 24-hour telephone and TTY (Text Telephone) crisis line to all women who have experienced abuse. 

416-863-0511 (TTY)  

416-364-8762 

Anishnawbe Health Toronto Mental Health Crisis Line  Improves health and well-being with Anishnawbe Health Toronto traditional healers, Elders and medicine people, and other health professionals. 

416-360-0486 (24/7) 

416-920-2605 (business hours only) 

24.7 Crisis Support Peel Dufferin Community crisis service offering supports to adults 16 and older experiencing a mental health or addictions crisis; individuals having difficulties coping; and family, caregivers, and friends needing support. 

905-278-9036  

1-888-811-2222 in Caledon and Dufferin 

Toronto Rape Crisis Centre A grassroots, women and non-binary run collective working towards a violence-free world by providing anti-oppressive, feminist peer support to survivors of sexual violence through support, education and activism.  416-597-8808 
Distress Centres Provides crisis and emotional support and suicide prevention/intervention/postvention services to individuals in our community.  416-408-4357 
Gerstein Centre Crisis Line Provides mental health crisis support, strategies for addressing immediate problems and connections to services offering ongoing support.  416-929-5200 
Spectra Helpline Spectra Helpline is a 24/7 Helpline providing confidential crisis and suicide intervention and emotional support. Text and chat options are also available. Multi-lingual helplines are available Monday to Friday, 10:00 a.m. to 10:00 p.m. in eight languages (Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi, and Urdu.)  905-459-7777 
Barbara Schilfer Clinic Provides free counselling, legal assistance, and interpretation services to women survivors of violence.  416-323-9149 

 

24-hour emergency sexual assault medical services

service address contact
Women’s College Hospital – Mobile Team 76 Grenville Street, Main Floor, Toronto, Acute Ambulatory Care Unit, Room 1256  416-323-6040 
Mount Sinai Hospital 600 University Ave, Toronto, ON M5G 1X5  416-596-4200 
Toronto General Hospital 200 Elizabeth Street, Toronto, ON M5G 2C4  416-340-3111 
Toronto Western Hospital 399 Bathurst St, Toronto, ON M5T 2S8  416-603-2581 
The Michael Garron Hospital (Formerly TEGH) 825 Coxwell Ave, Toronto, ON M4C 3E7  416-461-8272 
St. Michael’s Hospital 30 Bond St, Toronto, ON M5B 1W8  416-360-4000 
St. Joseph’s Health Care Centre 30 The Queensway, Toronto, ON M6R 1B5  416-530-6000 
Sunnybrook Health Sciences Centre 2075 Bayview Ave, Toronto, ON M4N 3M5  416-480-6100 
Scarborough Grace Hospital 3030 Birchmount Road, Scarborough ON  416-495-2555 

 

Non-emergency health and wellness resources

Service what they do contact hours available
U of T Health and Wellness Centre Confidential mental health and physical health services provided by an interdisciplinary team of health professionals.  416-978-8030  9am - 5pm 
ConnexOntario Helpline Support and treatment services for people experiencing problems with gambling, drugs, alcohol and/or mental health.  1-866-531-2600  24/7 
LGBTQ Youthline Confidential, non-judgmental and informed LGBTTQQ2SI peer support.  1-800-268-9688  4pm - 9.30pm (closed Saturday) 

 

Housing distress and women's shelters

service what they do contact hours available
Community Safety Office We offer short-term support and assistance to students, staff, and faculty who have experienced personal safety concerns at work or personal such as violence, bullying and stalking. If you are fleeing a situation, we can help.  416-978-1485 

9am - 5pm

Gerstein Crisis Centre To access short term emergency housing (men and women) 

416-604-2337 

24-hour crisis line 416-929-5200 

24/7
Anduhyaun Emergency Women’s Shelter Anduhyaun Shelter is a Violence against Women (VAW) Emergency Shelter servicing Aboriginal and Non-Aboriginal women with or without children fleeing violence.  416-920-1492  24/7
North York Women’s Shelter Emergency Shelter is available to women and trans folks experiencing violence.  416-635-9630  24/7
Ernestine’s Women’s Shelter Support and shelter for women and children.  416-746-3701  24/7
Nellies Support and shelter for women and children. 416-461-8903  24/7
Interval House Support and shelter for women and children. 416-924-1491  24/7
Redwood Shelter Support and shelter for women and children. 416-533-8538  24/7
Central Family Intake If you or a family, you know requires shelter call Central Family Intake which is the clearinghouse for family shelter beds in Toronto. They will know if there are openings will contact shelter organizations on your behalf.  416-397-5637 or 1-877-338-3398  24/7

 

Non-emergency support services for victims at U of T and wider

service what they do contact
U of T Sexual Violence Prevention & Support Centre For all U of T services, programs and resources related to sexual violence, sexual assault and sexual harassment. 416-978-2266 
U of T Health and Wellness Centre Confidential mental health and physical health services provided by an interdisciplinary team of health professionals.  416-978-8030 
Community Safety Office We offer short-term support and assistance to students, staff, and faculty who have experienced personal safety concerns at work or personal such as violence, bullying and stalking.   416-978-1485 
Anti-Racism & Cultural Diversity Office Provides assistance and manages confidential concerns and complaints of discrimination and/or harassment based on race, ancestry, place of origin, colour, ethnic origin, citizenship and/or creed.  416-978-1259 
Family Care Office Provides confidential guidance, resources, referrals, educational programming and advocacy for the University of Toronto community and their families.  416-978-0951 
Sexual & Gender Diversity Office Develops partnerships to build supportive learning and working communities at the University of Toronto by working towards equity and challenging discrimination.  416-946-5624 
Ontario Government resources Various services available from the Government of Ontario including victim support, family support, domestic violence and more.  416-314-2447 
Women's College Hospital The clinic is located on the first floor in the Acute Ambulatory Care Unit, Room 1256.  416-323-6040 

 

Legal services

service what they do contact
University of Toronto Downtown Legal Services For pro-bono legal advice in Criminal law, Family law, Refugee law, Tenant Housing and University Affairs. 416 978-6447 
Ontario Women’s Justice Network The Ontario Women’s Justice Network (OWJN) is METRAC’s legal information website. OWJN tries to help survivors of violence and their supporters better understand legal rights in Ontario.  416-392-3135