Learner assistance
You are not alone.
If you are in need of support, or are experiencing a crisis, there are many sources of help at U of T.
CALL 911 if at immediate risk.
You can talk to someone right now: Student Life has information on Support when you feel distressed.
Campus police (U of T St George Campus): 416-978-2222
U of T Telus Health Student Support (formerly known as My SSP): provides real-time and/or appointment-based confidential, 24-hour support for any school, health, or general life concern at no cost to you.
For Residents and Clinical Fellows, Post MD Education has wellness resources
Not sure where to start? Access Navi: your tool for finding mental health resources
Navi is a Student Mental Health Virtual Agent to help you navigate mental health supports at the University of Toronto.
It is an anonymous wayfinding tool that is available 24/7.
Finding mental health services
The Student Mental Health web portal has a robust search and filter function that allows you to match your needs with the many types of supports available through the University and its community partners.
This initiative is aimed at supporting the Report of, and Administrative Response to, the Presidential and Provostial Task Force on Student Mental Health, specifically around developing improved wayfinding for mental health programs and services.
Grad Minds: peer support initiative
Providing graduate students with an opportunity to connect with a peer with shared experiences who can listen with understanding and help navigate mental health resources.
Sources of support
See also our Wellness resources for more access to support and our wellness tips.
24-hour emergency counselling services
|
Service |
What they do |
Contact |
|---|---|---|
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Professional counseling, information and referrals helpline for mental health, addictions and student’s well-being. |
1-866-925-5454 |
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Culturally-competent mental health and counselling services in 146 languages for international student use. |
1-844-451-9700 001-416-380-6578 |
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Women's support network of York region |
Crisis-line for women experiencing a crisis, particularly related to human trafficking or sexual assault. |
1-800-263-6734 |
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Assaulted Women's Helpline |
A 24-hour telephone and TTY (Text Telephone) crisis line to all women who have experienced abuse. |
416-863-0511 (TTY) 416-364-8762 |
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Anishnawbe Health Toronto Mental Health Crisis Line |
Improves health and well-being with Anishnawbe Health Toronto traditional healers, Elders and medicine people, and other health professionals. |
416-360-0486 (24/7) 416-920-2605 (business hours only) |
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24.7 Crisis Support Peel Dufferin |
Community crisis service offering supports to adults 16 and older experiencing a mental health or addictions crisis; individuals having difficulties coping; and family, caregivers, and friends needing support. |
905-278-9036 1-888-811-2222 in Caledon and Dufferin |
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Toronto Rape Crisis Centre |
A grassroots, women and non-binary run collective working towards a violence-free world by providing anti-oppressive, feminist peer support to survivors of sexual violence through support, education and activism. |
416-597-8808 |
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Distress Centres |
Provides crisis and emotional support and suicide prevention/intervention/postvention services to individuals in our community. |
416-408-4357 |
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Gerstein Centre Crisis Line |
Provides mental health crisis support, strategies for addressing immediate problems and connections to services offering ongoing support. |
416-929-5200 |
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Spectra Helpline |
Spectra Helpline is a 24/7 Helpline providing confidential crisis and suicide intervention and emotional support. Text and chat options are also available. Multi-lingual helplines are available Monday to Friday, 10:00 a.m. to 10:00 p.m. in eight languages (Cantonese, Mandarin, Portuguese, Spanish, Hindi, Punjabi, and Urdu.) |
905-459-7777 |
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Barbara Schilfer Clinic |
Provides free counselling, legal assistance, and interpretation services to women survivors of violence. |
416-323-9149 |
24-hour emergency sexual assault medical services
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Service |
Address |
Contact |
|---|---|---|
|
76 Grenville Street, Main Floor, Toronto, Acute Ambulatory Care Unit, Room 1256 |
416-323-6040 |
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Mount Sinai Hospital |
600 University Ave, Toronto, ON M5G 1X5 |
416-596-4200 |
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Toronto General Hospital |
200 Elizabeth Street, Toronto, ON M5G 2C4 |
416-340-3111 |
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Toronto Western Hospital |
399 Bathurst St, Toronto, ON M5T 2S8 |
416-603-2581 |
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The Michael Garron Hospital (Formerly TEGH) |
825 Coxwell Ave, Toronto, ON M4C 3E7 |
416-461-8272 |
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St. Michael’s Hospital |
30 Bond St, Toronto, ON M5B 1W8 |
416-360-4000 |
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St. Joseph’s Health Care Centre |
30 The Queensway, Toronto, ON M6R 1B5 |
416-530-6000 |
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Sunnybrook Health Sciences Centre |
2075 Bayview Ave, Toronto, ON M4N 3M5 |
416-480-6100 |
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Scarborough Grace Hospital |
3030 Birchmount Road, Scarborough ON |
416-495-2555 |
Non-emergency health and wellness resources
|
Service |
What they do |
Contact |
Hours available |
|---|---|---|---|
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Confidential mental health and physical health services provided by an interdisciplinary team of health professionals. |
416-978-8030 |
9am - 5pm |
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Support and treatment services for people experiencing problems with gambling, drugs, alcohol and/or mental health. |
1-866-531-2600 |
24/7 |
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Confidential, non-judgmental and informed LGBTTQQ2SI peer support. |
1-800-268-9688 |
4pm - 9.30pm (closed Saturday) |
Housing distress and women's shelters
|
Service |
What they do |
Contact |
Hours available |
|---|---|---|---|
|
Housing emergency support from StudentLife. |
416-978-8045 ext. 0 |
9am - 5pm |
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If you do not have a place to stay for the night, and it is after hours, Campus Police can help you. |
416-978-2323 |
24/7 |
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We offer short-term support and assistance to students, staff, and faculty who have experienced personal safety concerns at work or personal such as violence, bullying and stalking. If you are fleeing a situation, we can help. |
416-978-1485 |
9am - 5pm |
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To access short term emergency housing (men and women). |
416-604-2337 24-hour crisis line 416-929-5200 |
24/7 |
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Anduhyaun Shelter is a Violence against Women (VAW) Emergency Shelter servicing Aboriginal and Non-Aboriginal women with or without children fleeing violence. |
416-920-1492 |
24/7 |
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Emergency Shelter is available to women and trans folks experiencing violence. |
416-635-9630 |
24/7 |
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Support and shelter for women and children. |
416-746-3701 |
24/7 |
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Support and shelter for women and children. |
416-461-8903 |
24/7 |
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Support and shelter for women and children. |
416-924-1491 |
24/7 |
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Support and shelter for women and children. |
416-533-8538 |
24/7 |
|
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Central Family Intake |
If you or a family, you know requires shelter call Central Family Intake which is the clearinghouse for family shelter beds in Toronto. They will know if there are openings will contact shelter organizations on your behalf. |
416-397-5637 or 1-877-338-3398 |
24/7 |
Non-emergency support services for victims at U of T and wider
|
Service |
What they do |
Contact |
|---|---|---|
|
For all U of T services, programs and resources related to sexual violence, sexual assault and sexual harassment. |
416-978-2266 |
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Confidential mental health and physical health services provided by an interdisciplinary team of health professionals. |
416-978-8030 |
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We offer short-term support and assistance to students, staff, and faculty who have experienced personal safety concerns at work or personal such as violence, bullying and stalking. |
416-978-1485 |
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Provides assistance and manages confidential concerns and complaints of discrimination and/or harassment based on race, ancestry, place of origin, colour, ethnic origin, citizenship and/or creed. |
416-978-1259 |
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Provides confidential guidance, resources, referrals, educational programming and advocacy for the University of Toronto community and their families. |
416-978-0951 |
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Supports the University of Toronto graduate community in taking steps to prevent, manage or resolve conflict. |
416-978-8920 |
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First Nations House provides culturally relevant services to Indigenous students in support of academic success, personal growth and leadership development. |
416-978-1893 |
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Develops partnerships to build supportive learning and working communities at the University of Toronto by working towards equity and challenging discrimination. |
416-946-5624 |
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Various services available from the Government of Ontario including victim support, family support, domestic violence and more. |
416-314-2447 |
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The clinic is located on the first floor in the Acute Ambulatory Care Unit, Room 1256. |
416-323-6040 |
Legal services
|
Service |
What they do |
Contact |
|---|---|---|
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For pro-bono legal advice in Criminal law, Family law, Refugee law, Tenant Housing and University Affairs |
416 978-6447 |
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The Ontario Women’s Justice Network (OWJN) is METRAC’s legal information website. OWJN tries to help survivors of violence and their supporters better understand legal rights in Ontario. |
416-392-3135 |